Testimonials

Testimonials

Thank you Richard and staff, for a fine job!

 

“There are so many things one hates when they move. What I hate about moving to a new city is finding a new mechanic. Often times when I move, if I have a mechanic I like, I’ll just drive the distance it takes to get there. Luckily, my stepdad knows a lot about cars, so when he has a mechanic he likes and trusts, I’ll usually go where he recommends. And since I recently relocated to this area, I tried them out. The first time I went there was 6 months ago.

Everything went smoothly and I was extremely happy. But as is the case with most businesses — when they do everything right, we don’t say anything or post reviews. It’s when we aren’t happy or didn’t get good service, that we complain, write letters, and write bad reviews. I thought I’d write about my most recent experience there earlier this week. I was told by a mechanic at a big chain that was having a deal on oil changes, that I needed all this work. You know how mechanics always seem to find things wrong with your car? Well, instead of having that big name place do the repairs, I brought it to Richard’s to see. He did confirm I needed the brakes and an air filter, said I could wait on the various other things, and asked a follow up question about how the car handled regarding something else. The car was done the same day, and I was thrilled with what I paid. As much as I love proving my stepdad wrong in our various debates — from what the best muscle car was in the 60s to politics — I like when he’s right about places he recommends. And this was one of those times.

Thank you Richard and staff, for a fine job.” (with their location right next to Firestone, I hope future customers pick the right place)

Integrity in an auto mechanic is hard to find.

“Integrity in an auto mechanic is hard to find, but look no further because I found it! This review is long over due, Richard is the most honest and helpful mechanic I have ever had the pleasure of doing business with. He has helped me keep my Subaru running like a dream for over 5 years and I would recommend his shop to anyone and everyone. Also, I live in Downtown San Diego and despite the distance, I still have my car serviced in Vista.”

Yelp – Anonymous

Richard is honest, reliable, and reasonable ...

“Richard is honest, reliable, reasonable, highly competent and informative. My wife and I have been taking our Acura Integra, Toyota Sienna, and Honda Fit to him since he opened his shop in 2009. He has over 35 years experience. He has definitely gone above and beyond for us before. He looks out for our wallet– If it doesn’t need repair for immediate safety, he tells us for how long we could put it off safely.”

Yelp – Joshua B., San Diego

You will not be Disappointed with their quality of work or their prices!

“I recently had 3 cars in for oil changes. 2 cars needed pre smog services on them. Both cars passed. Richard’s Automotive is accommodating to my needs, offers great service and takes the time to answer and explain any questions asked. I’ve recommended Richard’s Automotive to all my friends. You will not be Disappointed with their quality of work or their prices! Thank you once again! I’ll be back….”

Lorraine B.

Another Satisfied Customer!

“Thank you so much for your consistent integrity and kindness in the way you conduct your business. We appreciate it!”

Best regards, The Kelleys

Truly not a business that will lie to you!

“EXCEPTIONAL customer service and expertise owner and mechanics. Talk about honesty, truly not a business that will lie to you. My father has known Richard for years since he first took a 69 Chevy in …Richard was in HS and work in his dad’s shop. I never believed my dad for years and years and years until recently my car had an issue. Wow, I will forever patronize this establishment and refer people to Richard’s… A million Thank You’s”

Yelp – Paul H., Vista

Thank You ...

“Richard and Ann… Thank you for such wonderful service…I know that I am well taken care of when I bring my vehicle into your shop and I appreciate all the big and little things you do..I hope you have a blessed and joy filled Christmas and a prosperous New Year too…As usual I hope I only have to see you socially and not only when my car breaks down but it always brings a smile to my face when I know I have to call you about a mechanical problem… Thanks again for ‘Taking Care of Me.’ ”

C. Taylor